Rajarshii Janak University (RJU) Bachelors in Business Administration (BBA) Business Communication Notes

 Business Communication Complete Notes

Unit 1: Introduction to Business Communication LH 8

• Nature and importance of business communication
• The communication process and models (e.g., Shannon-Weaver model)
• Barriers to effective communication and overcoming them
• Ethical considerations in business communication

1. Business Communication Process/The Writing Process/Verbal Communication Process/Group Work & Collaboration Process/Communication Structures and Systems/Management Style and Communication/Barriers of Business Communication
   
2. Nature/Importance, Purpose & Factors of Business Communication
   
3. Interpersonal Communication Skills/Professionalism In Business Communication/Ethical Values
   
4. Understanding Case Studies
   

Unit 2: Written Business Communication LH 10

• Principles of effective business writing: clarity, tone, and purpose
• Types of business correspondence: emails, memos, reports, and proposals
• Constructing resumes and cover letters
• Structuring documents: headings, bullet points, and visual aids
• Editing and proofreading techniques

1. Job Application Letter (Format)
   
1. Solicited and Unsolicited Job Applications (Samples))
   
2. Memos/13 Different Types of Letters/Formats of Letter Writing and Notices
   
3. Curriculum Vitae (CV) & Resume
   
1. Employment Communication
   
2. Solicited Job Application in Blocked Format (Sample))
   
4. Effective Business Documents: Reports/Notes/Letters
   
5. Visual Communication
   
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